Smarter Questions deserve smarter answers. Have you ever had a burning question and needed professional advice, but didn’t have the time or money for a full therapy session? Our Smarter Questions service can meet that need at low cost and with minimal time commitment. With Smarter Questions, clients can send their questions via secure messaging to a licensed provider who can provide a thoughtful, comprehensive response. To be eligible for this service, clients must complete at least one face to face video appointment.

Secure messaging is a convenience service that does not replace psychotherapy. Please allow 24-48 hours for a reply. Clients with suicidal or aggressive thoughts and others who are in crisis should not use secure messaging, but should go to a local emergency room if they need immediate help. Those in crisis can also call the national crisis hotline at 1-800-273-8255, 24 hours a day, 7 days a week, 365 days a year. Secure messaging cannot treat clinical problems like depression or anxiety, but can be effectively used as part of a broader treatment package that includes face to face sessions.

Logistical concerns (such as scheduling) can be addressed via secure messaging at no cost.

Currently Available in Ohio
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